What makes Russell Smith Auto unique? In our case, we've been around a long time – 19 years -- and are located on a busy street with other car dealers. But what makes Russell Smith Auto stand out is that people choose us over all the other choices out there.
The main draw, besides our reliable vehicles in good condition, are that customers love our staff, our salespeople, and the general manager, and tell others about us. A lot of people comment on the staff and the experience that they had; we made it easy and made them feel at ease. A lot of our customers are referrals.
People choose Russell Smith Auto over other dealerships because of their experience.
Personally, as a shopper, if I hear glowing reviews like ours that people recommend a business because of the customer service, I’d rather go there than somewhere else that I haven't really heard much about.
Russell Smith Auto has great reviews online too with a 4.5-Star average. That says a lot about the care we take with our customers.
Russell Smith Auto is also family-owned. We want to help people find the car, truck, or SUV that fits their needs and their budget. We do everything we can to help customers find the special vehicle that is meant for them, and we treat them like family. Our in-house financing provides affordable financial plans.
Because we know that everyone needs a vehicle regardless of bad credit or no credit, we specialize in Buy-Here Pay-Here, first-time vehicle loans and second chance loans.
We listen and understand so that our customers can find the vehicle that fits their budgets.
Another unique thing that sets us apart is that not all buy-here-pay-here dealers offer a limited warranty on their vehicles. But we do! We offer a 6-month or 6,000-mile (whichever comes first) warranty on most of our vehicles – this is included in our in-house financing program. The limited warranty covers the engine, transmission, starter, alternator, and water pump.
Customers also enjoy our Referral Program. For more information, contact one of our sales representatives. To help customers build credit, we report payments to Transunion credit bureau.