JR was a really nice and awesome salesman. He put us in a very nice car that runs great and he made sure that the car and engine was good. He got us a great down payment and great deal on the car. We are very happy!
Good car lot. Junior worked with my down payment and was very patient, making sue I get the right car, that I wanted and very nice and friendly.
Man I thank god for not only Russell Smith Auto but JR "Chaparrito". Because of genuine, kind hearted, HONEST salesman like JR who god silently sends along changing their life's unknowingly.
The service I received was OUTSTANDING! My car sales man Jr was super awesome. He was very helpful and caring. He made everything a breeze. I ENJOYED my first time buying a car because of him!!!
Olivia & Brian.
My purchase was VERY VERY SMOOTH! Junior made the transaction very EASY. The staff was very ACCOMODATING! I am very happy with Russell Smith Auto.
She was WONDERFUL, she helped us get something we could use!! She explained everything WE NEEDED. She was GREAT!
GREAT, GREAT service!!
Great place and FRIENDLY SERVICE! Will definitely refer everyone I know.
I must say this is the MOST PLEASANT car experience since I can remember. They employees Marina and Dee were very helpful. They made the day better for me! I usually dread going to the car lots, I'm so happy I came in today, and I would refer plenty of people to Russell Auto.
Thank you so much for letting me and my kids get a nice car!
Did WONDERFUL. I am very PLEASED! I have a six month warranty and they washed my car before I pulled off!
Thank you very much!
I had one GREAT experience at Russell Smith, very ORGANIZED and PROFESSIONAL. Will recommend my friends to this car lot. Marina will work with you to the max!
Service was GREAT she worked with me to get a vehicle and was very HONEST. I will be back :)
Everyone is really HELPFUL and NICE I felt comfortable and the lady was funny in a good way. I will tell me friends about this car lot for sure!
I spoke with Marina on Tuesday and she came to work on her off day to help me. I am very SATISFIED with my car and I APPRECIATE the WONDERFUL customer service.
Marina and all the staff here at Russell Smith has always been so GOOD to us. We only buy our vehicles with this company and always will! Marina has such EXCELLENT CUSTOMER SERVICE she definitely knows her job and does it well. I recommend Russell Smith to anyone looking for a great experience because that what we've had!
You guys are AMAZING!! Thank you for staying late to take care of us!
Was in need of a truck. They HELPED ME get a truck I wanted. They are KIND people that want to help people. I will buy another car or truck her again.
I had been looking for 2 days and came to Russell Smith Auto and they put me in one car the same day! The ladies were great with helping. I will tell EVERYONE!!
Thanks so much!
Tranka and Dana F.
I really enjoyed my experience of buying a car at Russell Smith Auto. It was very quick and easy and there was no hassle. I would RECOMMEND this place to anyone trying to get a car because this place is really GREAT and has WONDERFUL staff.
Did a VERY GOOD JOB! People who work here do great great work. Marina was a GREAT sales person. She was off the chain!
Connie & David L.
I appreciated the FRIENDLY services. I was greeted with a smile. And very well assisted through the whole process. It made a very stressful situation not so stressful. I appreciated the GOOD SERVICE and southern hospitality.
Russell Smith Auto on McCart were very professional, courteous, and easy to work with. I will most definitely recommend my peers to visit Russell Smith Auto if they are ever in need of a vehicle.
Marina was very FRIENDLY she told me some info on what to look for when buying a car. And it will be good for me next time I go to purchase a car because I didn't know what to look for when buying a car. She was very HELPFUL.
GOOD SERVICE didn't take long to get approved, worked with me and got a nice car. I LOVE THIS PLACE will definitely refer people.
WONDERFUL experience, FRIENDLY and EASY going sales. FAST service!
Great customer service.
HAPPY CUSTOMER! Happy to get another car after my car wrecked.
My husband and I really love Russell Smith Auto so much we paid off our first vehicle and bought another vehicle that same day! I would highly RECOMMEND Russell Smith Auto to friends and family. They help you no matter what your situation is and they work with you.
RUSSELL SMITH AUTO IS THE BEST!
Brian & Autumn S.
I came in after trying various places with no luck. Within fifteen minutes I was approved for the FIRST car I wanted and under an hour the entire process was complete. Marina Spence the lead sales assistant was so personable and made me feel valued and a top priority. The entire process was very friendly. I love places where the atmosphere is so warm and inviting, I look forward to continue business here and I will refer as many people as possible.
Russell Smith Auto was an exceptional experience. They make sure that it is COMFORTABLE for you. Marina made sure that it was within our budget. She did not beat around the bush, she got right down to business. I would definitely refer people to Russell Smith Auto!
Great! Amazing! Patient! All together WONDERFUL, very grateful!
AWESOME JOB and Great customer service!
I came in and was greeted WELL, I was shown a number of NICE cars, was offered water, and it did not take long before I was trading in! I'm EXCITED and ready to begin a new chapter.
Good customer service and good sales agent! Russell Smith Auto really helped us when we needed a car fast. The selection was varied and we ended up taking a car my husband and I have wanted for a long time. Thank you for being there for us! The staff was very professional and down to earth. We felt no pressure I will definitely recommend Russell Smith Auto!!
Veronica & Uriel C.
They were very NICE and HELPFUL, they take car of their customers. I recommend anyone to get a car from them!
Sales associate was straight forward with everything about the vehicle and was able to easily answer all my questions. The vehicle was absolutely GORGEOUS inside and out and it more than EXCEEDED MY EXPECTATIONS. I'm very PLEASED with my experience so far if I had to rate it, it would be a 10 out 10 stars!!!! I will definitely refer more business.
I think they have GREAT people working for them always POLITE and UNDERSTANDING. They helped us out with no problem and worked with us until we were satisfied. I would RECOMMEND RUSSELL SMITH AUTO to my friends and family.
Lia & Demetri B.
GREAT customer Service! Prices are GREAT! I was in and out in no time.
I LOVE MY CAR!!!
I am glad D was able to help me when I thought all hope was gone to get a car. My credit is not that great but they did NOT JUDGE me based on my credit. I got a NICE car with low mileage and they even worked with me on the down payment!
THANKS RUSSELL SMITH AUTO!
11/6/2014 GREAT CUSTOMER SERVICE!! I look forward to coming again!
I would like to thank Russell Smith Auto staff for being compassionate, caring, and professional staff with assisting our family with our automobile needs. I will recommend anyone to Russell Smith Auto!
Kudos Marina! Thank you!
After hearing no's from everybody in the metroplex Russell Smith Auto via Marina gave me a chance. They are a BLESSING!! THANK YOU so much Marina and Russell Smith Auto!
It was our first time here and we were helped by Marina she was very FRIENDLY and HELPFUL. We will be telling people about this place!
Thanks so much!
Mary & Kenneth W.
I came in on 9/29/14 and Marina was my salesperson she HELPED ME get into a 2003 Hyundai Sonata, she was really nice and helpful. I told her what I had and she worked with me, she explained to me everything I needed to know about Russell Smith Auto.
Marina is a sweetheart! They are so FRIENDLY and EASY to deal with. I was driving out of here in my new car in under two hours and that included several test drives!
From the moment we walked in the door we were greeted with FRIENDLY CUSTOMER SERVICE. Very helpful! We are very HAPPY with our selection and we will be telling all our friends.
Thank you Russell Smith Auto!
Marina was very HELPFUL in helping me with a car. I will tell all my friends and family about how NICE and helpful your staff is.
Thank you so much for helping!
My visit was very pleasant and I was GREATFUL to have done business with you. Never thought buying a car was so EASY, very clean, POLITE. and friendly. I cant wait to RECOMMEND my friend and post to my Facebook page!
Thanks so much!
Very NICE, sold us a very nice car, very FRIENDLY, and lots of energy!
Thank you Russell Smith Auto for helping me get a GREAT CAR for a GREAT PRICE. I was in a tight spot and you had my back. You WORKED with my poor credit and gave me a car I never thought I could own.
Hola! mi nombre es Angelica y compre mi suburban aqui en Russell. Me ENCANTO el trato y las personas que trabajan aqui, son amables y hoy bengo por otro carro estoy muy contenta se los recomiendo!
Today my sales lady was here when I pulled up and I am highly favored that she said she was going to be here. She believed me and I believed her, I was satisfied with her attitude and her good demeanor. She sold me a nice car and a car that was dependable and I am VERY SATISFIED.
I came in to Russell Smith today in dire need of a new car for work transportation. I was VERY PLEASED with Marinas service and flexibility. I purchased a reliable car for myself and my family, I didn't have to spend my entire day at the dealership waiting for a bank to return my call. Russell Smith is a VERY FAMILY FRIENDLY environment.
It has been an AWESOME BLESSING to become a part of Russell Smith Auto. I was in need of a car badly and the helpful guys, helped me. Very thankful for them and my new blessing.
AMAZING CUSTOMER SERVICE. Very professional and nice. Very informal about vehicles, and low prices!
Thank you guys so much! I cant believe that we got a car/suv today, that we truly needed. You guys will never know how AMAZING this is to us. Marina is one AMAZING sales rep everyone here is warm and very professional.
THANK YOU SO MUCH!!
Zianna R. 8/3/14
GOOD JOB, customer service is GREAT :)
Claudia & Jose Z. 8/23/14
Marina was VER NICE and KIND to us, her service was GREAT! She explained everything very well. I was able to understand everything. She did good with trying to explain to my husband, he speak Spanish. Our experience here was WONDERFUL.
Beatriz A. 8/25/2014
GREAT CUSTOMER SERVICE walked in and came out quickly, didn't take all day to fill everything out. Looking FOWARD to be driving my Grand Marquis. I will DEFENENTLY tell people about this place.
Crystal D. 8/23/2014
This was one of the most PLEASURABLE EXPERIENCE EVER!! I am thankful for the KIND STAFF and FAST SERVICE. Marina was SO GREAT and on POINT!
You guys are AMAZING!
Lamon & Jandray 8/15/14
While in search for a second vehicle, we (my husband and I) were referred to Russell Smith Auto. Our sales person was and is very helpful, pleasant, and friendly. I would definitely refer people to this car lot.
Tresa B. 8/8/14
Thank you for a NEW start in a new Car.
John B. 8/2/14
My experience was good. The car lot well maintained and professional atmosphere. Office very nice, clean and friendly. The service was excellent and willing to work within my Budget. Also Appreciate the mechanics on sight to help and offer assistance. I WOULD recommend Russell Smith Auto to others without any hesitation!! A well run business with Helpful and friendly employees. Honest not pushy and helpful to find the vehicle to best suite my needs. All in All, this is a very reputable establishment and I am glad to do business with them.
Shante G. 8/1/14
Thank you for letting me get a car with you all. It will help me and my family get around. I thank God for allowing ya'll to bless me with a car of my own. I can't tell yall enough of how much I'm Happy for a blessing in my life. Me and my kids want to say thank you guys a lot for Helping me and being loving and blessing to us.
Angel J. 7/25/14
I would recommend 'D' the Sales Manager to any person who wants to get a car. She has a NICE attitude and she takes her time to help the Customer Needs. I wasn't planning on Driving off today but 'Dee' made it happen. Way to go Dee!!!
Brian S, Autumn G. 7/23/14
We were having a really BAD day and we came to Russell Smith Auto and spoke with Linda Smith who HELPED us out with our situation. She was very caring and didn't give us any false facts. She let us know about everything with Russell Smith Auto THANKS to Linda Smith there was no problems and we got to leave with a car we really LIKED the same day.
Stephanie R. 7/23/14
Samantha, Dee, and Linda have excellent customer service!! They made me FEEL WELCOME!! Russell Smith Auto feels like a Trustworthy Company!!!
Tania C. 7/21/14
It was a good Experience the lady was NICE and took her time to explain everything.
Teresa W. 7/19/14
This was a Great experience. Dee was REALLY nice and the PROCESS was fast. I was Approved in minutes. I received a nice car and I'm HAPPY with my choice and Russell Smith Auto.
Kimberly H. 7/18/14
My son and father came in last week, called and told Adrian and I to come check it out. I am more than pleased with the service we have received. We were helped as soon as we came in and D. Ruiz answered all our questions. She got us approved Quickly and made my day! I will refer my friends and family to this dealership and look forward to doing business here. Ms. Ruiz was friendly and did a GREAT job putting us in a car we can afford. WONDERFUL EXPERIENCE!!!
Yvette P. 7/14/14
My experience at Russell Smith Auto was GREAT. They were patient with me and answered all my questions. The sales person was D. Ruiz and she was very nice and worked with me, and I HIGHLY recommend her. I will definetly tell my friends and family to come to RUSSELL SMITH AUTO.