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Testimonials

2012 Hyundai Sonata

i give my experience a 100% score. First time buyer and salesman made everything smooth and easy. Very detailed explanations and showed great enthusiasm. 

Antonia Jones

2005 Lincoln Aviator

The job's that me and my husband have are tricky but Russell Smith Auto worked with us and got me and my 4 children in a beautiful SUV instead of a small car we had and i am so thankful. 
Thank you:)


Katherine Gertz and Family. 

2007 Mitsubishi Galant

Really Nice people and clean cars. I will tell my Friends about Russell Smith Auto

Thanks

2010 Mazda 2

Was looking for a second chance to lease a vehicle and Mack went above and beyond to get me a car in my range and was affordable. He didn't give up on me, was very professional and great customer service. 


Starla Solis

2015 Blue Ford Fiesta

Great Customer service/ Business. Loved everyone that helped me get into my car.

Thanks,
 
Makayla Robillard

2007 Toyota Avalon

on June 14th 2017, I purchased a car from Russell Smith Auto. They was very helpful in assisting me to find a car i like. If you are looking for a good car come to Russell Smith Auto for a good used car. 

Durvie L.

2011 Chevy Malibu

Jr. gave us great customer service. We are very satisfied with the outcome. We will be coming back for a second car. 

Soraya L.

2008 Green Volvo

Jr was amazing, energetic and went above and beyond to get me rolling. He walked across the street to help me cash my check. So glad i met him.
thank you again

Nascha T.

2005 Dodge Stratus

i didn't know what i was going to do but thank to Junior and God i have a good car. The service was exceptional. 

Bi'Anca J.

2009 Suburban

Jr., Dee and Linda are always very friendly and do an excellent job at taking care of our needs. 

Juan S.

2011 Chevy Silverado

Thank you Mack for the great customer service and able to get me into the truck of my dreams. Great place to get a vehicle. Thank you again Mack.

Angie B.

2003 Ford Taurus

I came in and they listened to my story. They helped me out and i left happy and comfortable. JR helped me out a lot and am looking forward to doing more business in the future. Thank y'all

Janice H.

2003 Chevy Suburban

I was looking for a bigger car for my family. I came across RussellSmithauto.com. Spotted the Suburban ,which is just what i was looking for. So i hit the "inquire" link and the next morning i got a call from Mack. We discussed what i needed and then apply. A couple days later i went in and looked at the truck and took it for a test drive. Mack worked with me to put me in the vehicle i was in need of. It had low miles, super clean interior, with a great payment and the warranty. If you're looking for a truck, van or SUV stop by and ask for Mack.

Highly Recommend 

Cedric H.

2012 Ford Fiesta

My mom came looking for a car for me and the salesman were so nice. I found the car i wanted and It had all the bells and whistles i was looking for in my next vehicle. 

Thank you all so much.

Amber D.

Dodge Durango Juan W.

I had a wonderful experience with Russell Smith Auto. I would and will refer anyone to come and visit the wonderful people here.

Thank you for everything

Tracy W. Ford Taurus

I love them here! They are always here to help you out. When I had a problem with the car they fixed it with no question asked. When they fix the car you could pay it out. They are very understanding.

JR was a really nice and awesome salesman. He put us in a very nice car that runs great and he made sure that the car and engine was good. He got us a great down payment and great deal on the car. We are very happy!

 

Kevin O.

07 Kia Sorento- Lilly W

I was needing a good reliable car at a fair price with terms I could afford, and with auto pay option. D fixed me up with everything I needed! She even stayed late to help get the deal done. Thank D!

Lilly W.

Nadia T, 06 Chevy Malibu

Good car lot. Junior worked with my down payment and was very patient, making sue I get the right car, that I wanted and very nice and friendly.

2002 Toyota Sequoia

Man I thank god for not only Russell Smith Auto but JR "Chaparrito". Because of genuine, kind hearted, HONEST salesman like JR who god silently sends along changing their life's unknowingly.

Harold D.

George J., 2007 Chevy Silverado

Always was very happy with my boy Jr. I should have come here first, just threw away a couple thousand but I'm on track with the right place. 

Ashley M., 2007 Hyundai Sonata

This is my 3rd car with Russell Smith Auto. They always work out deals for  me and Jr. is AWESOME.

Oliva & Brian Mack 1998 Dodge Durango

 

The service I received was OUTSTANDING! My car sales man Jr was super awesome. He was very helpful and caring. He made everything a breeze. I ENJOYED my first time buying a car because of him!!!

Olivia & Brian.                                                                                                                                

Matthew Neyland 2000 Mits Montero

                                                                                                                                                                 8/28/15

My purchase was VERY VERY SMOOTH! Junior made the transaction very EASY. The staff was very ACCOMODATING! I am very happy with Russell Smith Auto.

Matthew N.

Marcus Moore

                                                                                                                                          7/14/15

She was WONDERFUL, she helped us get something we could use!! She explained everything WE NEEDED. She was GREAT!

 

Marcus M.

Ricarda Zamora- Jeep Cherokee

                                                                                                                              6/19/15

GREAT, GREAT service!!

Ricki Z.

Devell Spinks- Chrysler Sebring

                                                                                                                                           6/15/15

Great place and FRIENDLY SERVICE! Will definitely refer everyone I know.

Devell S.          

Natasha Jennings Pontiac G6

                                                                                                                                                                             6/10/15

I must say this is the MOST PLEASANT car experience since I can remember. They employees Marina and Dee were very helpful. They made the day better for me! I usually dread going to the car lots, I'm so happy I came in today, and I would refer plenty of people to Russell Auto.

Natasha J.

Mary Moore 07 Jeep Liberty

                                                                                                                     6/10/15

Thank you so much for letting me and my kids get a nice car! 

Mary M.

Latoya Brown 04 Impala

                                                                                                                                                 5/29/15

Did WONDERFUL. I am very PLEASED! I have a six month warranty and they washed my car before I pulled off!

Thank you very much!

Latoya B.

Clinton Cleveland 04 Ford Taurus

                                                                                                                                                                    5/29/15

I had one GREAT experience at Russell Smith, very ORGANIZED and PROFESSIONAL. Will recommend my friends to this car lot. Marina will work with you to the max!

 

Clinton C.

Derek Adams- 02 Blue Ford Taurus

                                                                                                                                                                    5/15/15

Service was GREAT she worked with me to get a vehicle and was very HONEST. I will be back :)

 

Derek A.

Lupe Lugo 2003 Saturn Ion

                                                                                                                                              5/7/15

Everyone is really HELPFUL and NICE I felt comfortable and the lady was funny in a good way. I will tell me friends about this car lot for sure!

 

Lupe L.

Marsha Jackson 98 Honda Civic

                                                                                                                                               5/6/15

I spoke with Marina on Tuesday and she came to work on her off day to help me. I am very SATISFIED with my car and I APPRECIATE the WONDERFUL customer service.

Marsha J.

Stephanie Clakley 10 Nissan Versa

                                                                                                                            5/5/15

Marina and all the staff here at Russell Smith has always been so GOOD to us. We only buy our vehicles with this company and always will! Marina has such EXCELLENT CUSTOMER SERVICE she definitely knows her job and does it well. I recommend Russell Smith to anyone looking for a great experience because that what we've had!

Thank you,

Stephanie C.

Richard Arnold & Mary Hulsey 08 Pontiac G6

                                                                                                                                                                                      4/6/15

You guys are AMAZING!! Thank you for staying late to take care of us!

Mary H.

Adam Allen 2002 Ford Ranger

                                                                                                                                                                     5/4/15

Was in need of a truck. They HELPED ME get a truck I wanted. They are KIND people that want to help people. I will buy another car or truck her again.

 

Thank yall!

Adam A.

 

Traninka Franklin- GMC envoy

3/23/15

I had been looking for 2 days and came to Russell Smith Auto and they put me in one car the same day! The ladies were great with helping. I will tell EVERYONE!!

Thanks so much!

Tranka and Dana F.

Joseph Fisher- Grand Marquis

                                                                                                                                                                     3/21/15

I really enjoyed my experience of buying a car at Russell Smith Auto. It was very quick and easy and there was no hassle. I would RECOMMEND this place to anyone trying to get a car because this place is really GREAT and has WONDERFUL staff.

 

Joseph F.

Lent David & Connie 2003 GMC Envoy

                                                                                                                                                                  03/16/15

Did a VERY GOOD JOB! People who work here do great great work. Marina was a GREAT sales person. She was off the chain!

Connie & David L.

Demarcus Martin 2001 Chevy S10

                                                                                                                                                                  3/18/15

I appreciated the FRIENDLY services. I was greeted with a smile. And very well assisted through the whole process. It made a very stressful situation not so stressful. I appreciated the GOOD SERVICE and southern hospitality.

 

Demarcus M.

Marcus Whitaker

                                                                                                                                                              03/19/2015

Russell Smith Auto on McCart were very professional, courteous, and easy to work with. I will most definitely recommend my peers to visit Russell Smith Auto if they are ever in need of a vehicle.

 

Marcus W.

Michelle Martinez 07 Suzuki Forenza

                                                                                                          3/10/15

Marina was very FRIENDLY she told me some info on what to look for when buying a car. And it will be good for me next time I go to purchase a car because I didn't know what to look for when buying a car. She was very HELPFUL.

Michelle M.

Cathy Carter- 2000 blue cherokee

                                                                                                                                                                          3/2/15

GOOD SERVICE didn't take long to get approved, worked with me and got a nice car. I LOVE THIS PLACE will definitely refer people.

Cathy C.

Jdwayne Johnson

                                                                                                                           2/26/15

WONDERFUL experience, FRIENDLY and EASY going sales. FAST service!

J'Dwayne J.

Kevin Woods & Lloyd Germany

                                                                                                                                            3/12/15

Great customer service.

HAPPY CUSTOMER! Happy to get another car after my car wrecked.

 

Lloyd G

Brian & Autumn Sexton

                                                                                                                                                         3/6/15

My husband and I really love Russell Smith Auto so much we paid off our first vehicle and bought another vehicle that same day! I would highly RECOMMEND Russell Smith Auto to friends and family. They help you no matter what your situation is and they work with you.

 

RUSSELL SMITH AUTO IS THE BEST!

 

Brian & Autumn S.   

Henry Abuto- 2003 Ford Explorer

                                                                                                                                            2/26/15

I came in after trying various places with no luck. Within fifteen minutes I was approved for the FIRST car I wanted and under an hour the entire process was complete. Marina Spence the lead sales assistant was so personable and made me feel valued and a top priority. The entire process was very friendly. I love places where the atmosphere is so warm and inviting, I look forward to continue business here and I will refer as many people as possible.

 

Henry A.

Jermar Jennings-2006 Grand Prix

                                                                                                                                                                2/25/15

Russell Smith Auto was an exceptional experience. They make sure that it is COMFORTABLE for you. Marina made sure that it was within our budget. She did not beat around the bush, she got right down to business. I would definitely refer people to Russell Smith Auto!

Jermar J.

Gail Reed- Mercury Mountaineer

Great Service!!!

 

Gail R.

Meriah Merryman

                                                                                                                                                                    1/30/15

Great! Amazing! Patient! All together WONDERFUL, very grateful!

Meriah M.

Duryder Johnson- Lincoln

                                                                                                                                                                     1/30/15

AWESOME JOB and Great customer service!

 

Duryder J.

Olivia Brown- 2006 Honda Accord

                                                                                                                                                                     1/26/15

I came in and was greeted WELL, I was shown a number of NICE cars, was offered water, and it did not take long before I was trading in! I'm EXCITED and ready to begin a new chapter.

 

Olivia B.

Uriel Cisneros 2003 Ford Escape

                                                                                                                                                                     1/24/15

Good customer service and good sales agent! Russell Smith Auto really helped us when we needed a car fast. The selection was varied and we ended up taking a car my husband and I have wanted for a long time. Thank you for being there for us! The staff was very professional and down to earth. We felt no pressure I will definitely recommend Russell Smith Auto!!

 

Veronica & Uriel C.

Manuel Molina 2003 Grand Marquis

                                                                                                                                                                     1/10/15

They were very NICE and HELPFUL, they take car of their customers. I recommend anyone to get a car from them!

 

Manuel M.

Chris Wright 06 Ford Box truck

                                                                                                                                                                      1/8/15

Sales associate was straight forward with everything about the vehicle and was able to easily answer all my questions. The vehicle was absolutely GORGEOUS inside and out and it more than EXCEEDED MY EXPECTATIONS. I'm very PLEASED with my experience so far if I had to rate it, it would be a 10 out 10 stars!!!! I will definitely refer more business.

 

Chris W.

Demetri Brown 04 Honda Accord

                                                                                                                                                                     1/8/15

I think they have GREAT people working for them always POLITE and UNDERSTANDING. They helped us out with no problem and worked with us until we were satisfied. I would RECOMMEND RUSSELL SMITH AUTO to my friends and family.

 

Lia & Demetri B.

Nakiya Simmons

11/7/14 I came to Russell Smith and hooked up with Marine the customer service was great. She made me feel like a friend instead of a customer totally at ease. I rode off with the truck I wanted and I love it. Haven't had one problem yet. They have an awesome selection of cars and really nice people. I feel like you have known them forever.



Nakiya S.
 

Crystal Gardner

1/3/15
Marina was the best salesperson I ever had!  Great job Russell Smith Auto.  Thanks for everything Marina.  She was very kind.  Explained everything in detail.  She didn't sway me to a car, she let me choose what I wanted.  Marina is the best.  Thanks!!

Crystal G. 

Nancy Cerda

1/2/15
Before New Years I had called to get a quote on a vehicle.  I really didn't think much about it due to the holidays.  On 1-2-15 Marina called me and asked if I still wanted the car.  I told her yes.  I came down but didn't end up getting the car I had wanted- I got something better!  Very good, friendly people! 

Nancy C.  

Andrea Mitchell

1/2/15

I'm so happy to have gotten a car from Russell Smith Auto!  I really needed it!  Thank y'all so much!!

Andrea M.  

Veronica Carrania 08 Impala

I got the car I had been looking for at a GREAT price!!!

Veronica C.

Jeremy Booker 02 Pontiac Bonneville

GREAT CARS!!

GREAT SERVICE!!

WONDERFUL PRICES!!

Jeremy B.

Kyaria Darden 05 Chevy Impala

                                                                                                                                                                     12/5/14

GREAT customer Service! Prices are GREAT! I was in and out in no time.

I LOVE MY CAR!!!

 

Kyaria D.

 

Karessa Russell 07 Suzuki Forenza

                                                                                                                                                                  11/6/14

I am glad D was able to help me when I thought all hope was gone to get a car. My credit is not that great but they did NOT JUDGE me based on my credit. I got a NICE car with low mileage and they even worked with me on the down payment!

THANKS RUSSELL SMITH AUTO!

Karessa R.

Markeysha Sanders 03 Kia Optima

                                                                                                                                                                 11/6/2014 GREAT CUSTOMER SERVICE!! I look forward to coming again!

Markeysha S.

 

Melody Cushingberry 95 Deville

                                                                                                                                                                 11/1/2014

I would like to thank Russell Smith Auto staff for being compassionate, caring, and professional staff with assisting our family with our automobile needs. I will recommend anyone to Russell Smith Auto!

Kudos Marina! Thank you!

Sincerely,

Ms. M

Ashley Madison 96 Infinity

                                                                                                                                                                 10/9/14

After hearing no's from everybody in the metroplex Russell Smith Auto via Marina gave me a chance. They are a BLESSING!! THANK YOU so much Marina and Russell Smith Auto!

Ashley M.

Kenneth Wilson 03 Ford Explorer Blk

                                                                                                                                                                     10/3/14

It was our first time here and we were helped by Marina she was very FRIENDLY and HELPFUL. We will be telling people about this place!

Thanks so much!

Mary & Kenneth W.

Shaneequa Gulley 03 Hyundai Sonata

                                                                                                                                                                   09/29/14

I came in on 9/29/14 and Marina was my salesperson she HELPED ME get into a 2003 Hyundai Sonata, she was really nice and helpful. I told her what I had and she worked with me, she explained to me everything I needed to know about Russell Smith Auto.

Shaneequa G.

Kendra Walker Mazda Tribute

                                                                                                                                                                   09/27/14

Marina is a sweetheart! They are so FRIENDLY and EASY to deal with. I was driving out of here in my new car in under two hours and that included several test drives!

Kendra W.

Shekelia Campbell 04 Cherokee

                                                                                                                                                                   09/18/14

From the moment we walked in the door we were greeted with FRIENDLY CUSTOMER SERVICE. Very helpful! We are very HAPPY with our selection and we will be telling all our friends.

Thank you Russell Smith Auto!

Shekelia C.

 

Tina Kovar 98 Town & Country

                                                                                                                                                                   08/21/14

Marina was very HELPFUL in helping me with a car. I will tell all my friends and family about how NICE and helpful your staff is.

Thank you so much for helping!

Tina K.

Ezekiel Hemphill 2002 Ford Expedition

My visit was very pleasant and I was GREATFUL to have done business with you. Never thought buying a car was so EASY, very clean, POLITE. and friendly. I cant wait to RECOMMEND my friend and post to my Facebook page!

Thanks so much!

Ezekiel H.

Maya Allen 2005 Kia Amanti

                                                                                                                                                                 8/30/2014

Very NICE, sold us a very nice car, very FRIENDLY, and lots of energy!

Maya A.

Al Feliciano 2008 Chevy Impala

                                                                                                                                                                8/21/2014

Thank you Russell Smith Auto for helping me get a GREAT CAR for a GREAT PRICE. I was in a tight spot and you had my back. You WORKED with my poor credit and gave me a car I never thought  I could own.

Al F.

Angelica S 2004 Ford Freestyle

                                                                                                                                                                     9/11/14

Hola! mi nombre es Angelica y compre mi suburban aqui en Russell. Me ENCANTO el trato y las personas que trabajan aqui, son amables y hoy bengo por otro carro estoy muy contenta se los recomiendo!

 

Gracias!

Angelica S.

Christie B 2006 Chevy Impala

                                                                                                                                                                     9/10/14

Today my sales lady was here when I pulled up and I am highly favored that she said she was going to be here. She believed me and I believed her, I was satisfied with her attitude and her good demeanor. She sold me a nice car and a car that was dependable and I am VERY SATISFIED.

Christie B.

Casie James 03 Honda Accord

                                                                                                                                                                       9/6/14

I came in to Russell Smith today in dire need of a new car for work transportation. I was VERY PLEASED with Marinas service and flexibility. I purchased a reliable car for myself and my family, I didn't have to spend my entire day at the dealership waiting for a bank to return my call. Russell Smith is a VERY FAMILY FRIENDLY environment.

Casie J.

Taryn Gee- 08 Malibu White

                                                                                                                                                                       9/5/14

It has been an AWESOME BLESSING to become a part of Russell Smith Auto. I was in need of a car badly and the helpful guys, helped me. Very thankful for them and my new blessing.

Taryn G.

Francise Sosa- 05 Green Malibu

                                                                                                                                                                      9/2/14

AMAZING CUSTOMER SERVICE. Very professional and nice. Very informal about vehicles, and low prices!

Fransice S.

Tiphanye Soders 2004 Ford Explorer Blk

                                                                                                                                                                     8/30/14

Thank you guys so much! I cant believe that we got a car/suv today, that we truly needed. You guys will never know how AMAZING this is to us. Marina is one AMAZING sales rep everyone here is warm and very professional.

THANK YOU SO MUCH!!

Tifphanye S.

Zianna Rivera 05 Stratus

Zianna R.                                                                                                                                                       8/3/14

 

GOOD JOB, customer service is GREAT :)

Claudia Pesina & Jose Zuniga

Claudia & Jose Z.                                                                                                                                         8/23/14

Marina was VER NICE and KIND to us, her service was GREAT! She explained everything very well. I was able to understand everything. She did good with trying to explain to my husband, he speak Spanish. Our experience here was WONDERFUL.

Beatriz Arredondo- 2003 Grand Marquis

Beatriz A.                                                                                                                                                       8/25/2014

GREAT CUSTOMER SERVICE walked in and came out quickly, didn't take all day to fill everything out. Looking FOWARD to be driving my Grand Marquis. I will DEFENENTLY tell people about this place.

Crystal Douglas- 2005 Nissan Altima (white)

Crystal D.                                                                                                                                                8/23/2014

This was one of the most PLEASURABLE EXPERIENCE EVER!! I am thankful for the KIND STAFF and FAST SERVICE. Marina was SO GREAT and on POINT!

You guys are AMAZING!

Lamon & Jandray

Lamon & Jandray                                                                                                                                       8/15/14

While in search for a second vehicle, we (my husband and I) were referred to Russell Smith Auto. Our sales person was and is very helpful, pleasant, and friendly. I would definitely refer people to this car lot.

Tresa Baty 2004 Hyundai Accent

Tresa B.                                                                                                                                                       8/8/14

Thank you for a NEW start in a new Car.

Ricki Kelly 1995 Mercury Grand Marquis

Ricki K                                                                                                               8/8/14
It was a very INFORMATIONAL and helpful service and fast!!! I would Definetly tell all who needs a car!!

John Bradley 2002 Volvo S60

John B.                                                                                                                                                           8/2/14

My experience was good. The car lot well maintained  and professional atmosphere. Office very nice, clean and friendly. The service was excellent and willing to work within my Budget. Also Appreciate the mechanics on sight to help and offer assistance. I WOULD recommend Russell Smith Auto to others without any hesitation!! A well run business with Helpful and friendly employees. Honest not pushy and helpful to find the vehicle to best suite my needs. All in All, this is a very reputable establishment and I am glad to do business with them.

 

Persephonie Martinez 2002 Ford Taurus

Persephonie M.                                                                                                                                            8/1/14
My fiancée and I came in today hanging on to our last Hopes of getting a car. We searched all day and finally found a car here. Dee helped us and worked with the budget we had. The customer experience was GREAT. We felt comfortable the entire time.=)

Shante Guy 2001 Ford Focus

Shante G.                                                                                                                                                     8/1/14

Thank you for letting me get a car with you all. It will help me and my family get around. I thank God for allowing ya'll to bless me with a car of my own. I can't tell yall enough of how much I'm Happy for a blessing in my life. Me and my kids want to say thank you guys a lot for Helping me and being loving and blessing to us.

Angel Jackson 2003 Hyundai Sonata

Angel J.                                                                                                                                                       7/25/14

I would recommend 'D' the Sales Manager to any person who wants to get a car. She has a NICE attitude and she takes her time to help the Customer Needs. I wasn't planning on Driving off today but 'Dee' made it happen. Way to go Dee!!!

Brian Sexton and Autumn Gomez 1997 Infinity Q45

Brian S, Autumn G.                                                                                                                                      7/23/14

We were having a really BAD day and we came to Russell Smith Auto and spoke with Linda Smith who HELPED us out with our situation. She was very caring and didn't give us any false facts. She let us know about everything with Russell Smith Auto THANKS to Linda Smith there was no problems and we got to leave with a car we really LIKED the same day.

Stephanie Ramirez 2006 GMC Sierra

Stephanie R.                                                                                                    7/23/14

Samantha, Dee, and Linda have excellent customer service!! They made me FEEL WELCOME!! Russell Smith Auto feels like a Trustworthy Company!!!

Tania Castruita 2002 Chevrolet Suburban

Tania C.                                                                                                                                                       7/21/14

It was a good Experience the lady was NICE and took her time to explain everything.

Teresa Weaks 2005 Volvo S40

Teresa W.                                                                                                                                   7/19/14

This was a Great experience. Dee was REALLY nice and the PROCESS was fast. I was Approved in minutes. I received a nice car and I'm HAPPY with my choice and Russell Smith Auto.

Kimberly Harrison 2009 Hyundai Sonata

Kimberly H.                                                                                                                                                  7/18/14

My son and father came in last week, called and told Adrian and I to come check it out. I am more than pleased with the service we have received. We were helped as soon as we came in and D. Ruiz answered all our questions. She got us approved Quickly and made my day! I will refer my friends and family to this dealership and look forward to doing business here. Ms. Ruiz was friendly and did a GREAT job putting us in a car we can afford. WONDERFUL EXPERIENCE!!!

Yvette Padilla 2003 Dodge Durango

Yvette P.                                                                                                                                                      7/14/14

My experience at Russell Smith Auto was GREAT. They were patient with me and answered all my questions. The sales person was D. Ruiz and she was very nice and worked with me, and I HIGHLY recommend her. I will definetly tell my friends and family to come to RUSSELL SMITH AUTO.

Salena Crump 2004 Chevrolet Tahoe

Salena C.                                                                                                                              7/9/14
My experience with Russell Smith Auto was AWESOME!!  Today was the first day that I came to look for a vehicle and now I'm driving away in one!  So pleased with the service of the employees!  I definitely recommend anyone come here and purchase their next vehicle!